Shipping Charge
Notes:
*) Free shipping is available only for room temperature items. Shipments requiring cool or frozen temperatures, or COD service, will incur an
additional fee as listed above.
**) One package for cool/frozen temperature shipment is limited to a maximum of 15 kg and dimensions (length, width, height) of 150 cm.
If the package exceeds this limit, our admin will contact you.
Notes:
1. We always recommend using a cool shipment when the ordered items include a mix of dry and cool/frozen items. In some cases, we can ship the package with normal shipment. However, Warung Faris will not take any responsibility for damage or deterioration of the items. Refunds will not be provided.
2. Always provide the accurate home or apartment address to avoid delivery mistakes. Warung Faris may request confirmation of your address by checking the address on your Zairyu Card when necessary, or you can send a photo of an official letter (e.g., institution, water, gas, or electricity bill) to verify the address.
3. Please be at home or in your apartment at the scheduled delivery time. While Warung Faris can assist in arranging a re-delivery, it is the customer's responsibility to proactively organize the delivery.
